
Frequently asked questions

we are glad to partner with:
The Lake Blackshear Regional Library
📖 Partnering with The Lake Blackshear Regional Library
At Graceful Hands Home Care, we believe that caring for the heart and mind is just as important as caring for the body. That’s why we’re thrilled to partner with The Lake Blackshear Regional Library System, serving Sumter, Crisp, Schley, and Dooly Counties.
This partnership ensures that our clients — and anyone in the community who has difficulty leaving home — can still enjoy books, audiobooks, and movies delivered right to their door at no cost.
All it takes is a library card, and the best part? You don’t even have to visit the library to get one! Their friendly team will come directly to your home to help you sign up.
📞 To get started, call 229-924-8091 and ask about the library’s home delivery service — or reach out to Graceful Hands Home Care and we’ll help connect you.
Together, we’re helping our community stay connected, inspired, and cared for — one story at a time.

Resources
VA Caregiver Support Program
Aging & Independence Services
Resources for Caregivers
Area Agency On Aging
Georgia Council On Aging
Family Caregiver Alliance
The Division of Aging Services (DAS)
Caregiver Resources & Long-Term Care
medicaid.gov
PRIVACY POLICY
TERMS AND CONDITIONS
At Graceful Hands Home Care, LLC, we are committed to protecting your privacy. We collect personal information such as your name, contact details, and service needs to better serve you and respond to inquiries. Your data is kept secure and only shared when necessary or legally required. We do not sell or rent personal information. You have the right to access, correct, or delete your data at any time. For questions or requests, please contact us at [insert email]. This policy may be updated periodically.
Last Updated: June 23, 2025
At Graceful Hands Home Care, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services.
1. Who We Are
Graceful Hands Home Care is a Georgia-based non-medical home care provider serving seniors, individuals with disabilities, and those needing assistance at home. Our website is: https://www.gracefulhc.com
2. Information We Collect
We collect the following types of information:
a. Personal Information
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Full name, address, phone number, and email
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Health-related information (if voluntarily submitted via forms or intake)
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Emergency contact information
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Employment applications (if you apply as a caregiver)
b. Usage Information
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IP address
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Device type and browser
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Website usage behavior (pages visited, time on site, etc.)
3. How We Use Your Information
We use your information to:
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Contact you about services or inquiries
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Coordinate care and scheduling
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Process caregiver applications
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Improve website functionality and marketing
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Comply with legal or regulatory obligations (e.g., HIPAA)
4. How We Protect Your Information
We implement physical, electronic, and administrative safeguards to protect your data, including:
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SSL encryption on our website
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Access limitations to sensitive data
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Secure third-party platforms for forms and payments
5. Sharing Your Information
We do not sell your personal information. We may share it with:
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Authorized employees and caregivers
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HIPAA-compliant partners (for scheduling, billing, etc.)
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Legal authorities if required by law
6. Cookies and Tracking
We use cookies and analytics tools like Google Analytics and Facebook Pixel to monitor website traffic and improve your browsing experience. You can disable cookies in your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
8. Children's Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect data from minors without parental consent.
9. Your Rights (for Georgia & U.S. Residents)
You have the right to:
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Request a copy of your personal data
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Ask us to delete or correct your information
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Opt out of marketing communications at any time
To request any of the above, please contact us at:
📧 gracefulhandshc@gmail.com
📞 (229) 938-1528
10. Updates to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.
11. Contact Us
For any privacy-related questions, please contact:
Graceful Hands Home Care
Email: gracefulhandshc@gmail.com
Phone: (229) 938-1528
Website: https://www.gracefulhc.com
🔒 HIPAA Privacy Statement
Effective Date: October 15, 2025
Graceful Hands Home Care values and protects your privacy under the Health Insurance Portability and Accountability Act (HIPAA).
1. Our Commitment to Your Privacy
We are committed to safeguarding your Protected Health Information (PHI) and ensuring it is used only for your care, billing, and necessary business operations.
2. How We Use Your Information
We may use your PHI to:
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Provide high-quality care and coordinate services
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Communicate with doctors, family members, or caregivers involved in your care
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Process billing and insurance claims
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Comply with state or federal laws
3. Your Rights
You have the right to:
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Access and request copies of your records
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Request corrections to your health information
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Limit how your information is used or shared
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File a complaint if you believe your privacy rights have been violated
4. Confidentiality and Security
We use secure systems, encrypted communications, and strict employee training to protect your information from unauthorized access.
If you have privacy concerns or want to exercise your rights, please contact our Privacy Officer:
📞 229-938-1528
📧 info@gracefulhc.com
⚖️ Website Disclaimer
Effective Date: October 15, 2025
The content provided on www.gracefulhc.com is for informational purposes only and should not be considered medical or legal advice. While we strive to keep all information accurate and up to date, Graceful Hands Home Care makes no warranties regarding completeness or reliability.
If you have questions about a medical condition or care need, please consult your physician or healthcare provider.
Graceful Hands Home Care is a licensed and insured home care agency proudly serving clients throughout Georgia.




